FAQ
When is my order shipped?
Eyeglasses typically ship in 1-2 business days (Mon-Fri). It can sometimes be challenging to keep up with the high demand for our product. Please know that we are doing the best we can to get orders out promptly.
How long will it take to get my order?
We offer free shipping worldwide on orders over £30. [offer ends soon]
U.S.
Standard Shipping (USPS) Estimated Delivery: 7-14 days £3.99
Canada
Standard Shipping Estimated Delivery: 7-14 days £3.99
Australia & New Zealand
Standard Shipping Estimated Delivery: 7-14 days £3.99
U.K.
Standard Shipping Estimated Delivery: 7-14 days £3.99
International
Standard Shipping Estimated Delivery: 10-20 days £6.99
Rest-assured we are doing everything in our power to get your order to you as soon as possible! We appreciate your patience.
Where is my package?
We typically ship out orders in 1-2 days. When we ship out your package, an automatic email will be sent to the email address that you provided when placing the order. If you are having trouble viewing this information, feel free to contact us.
What are the shipping rates?
We work hard to lower our shipping costs to pass those savings on to you. Right now, we offer free shipping for orders £30 and over. Otherwise, we charge on a case-by-case basis and may include additional processing and handling fees. Keep your eye out for free shipping and other promotions that we offer to our exclusive mailing list.
Where do you ship?
While we do ship globally, there are some countries that we are unable to ship to at this time.
Countries we are not able to ship to at this time include, but are limited to, the following:
Brazil
Russia
Greece
Israel
Malaysia
Netherlands Antilles
Romania
Ukraine
What are my payment options?
We accept PayPal, Visa, MasterCard, Discover, and American Express.
How safe is it to order online?
We only use the safest payment processing services on the web. If you have any security questions or concerns please check out our payment processors security measures. PayPal.com or Shopify Payments.
What is blue light?
High Energy Visible (HEV) blue light emits from most digital devices and electronics like LED lights, TV, computer, phone and tablets. HEV blue light has shorter wavelength than other lights in the visible spectrum causing light to scatter more, decrease contrast and strain the eyes.
Digital eyestrain due to blue light exposure is a medical issue with serious symptoms that can affect learning and work productivity. Symptoms of digital eyestrain, or computer vision syndrome, include blurry vision, difficulty focusing, dry and irritated eyes, headaches, neck and back pain. Digital eyestrain has overtaken carpal-tunnel syndrome as the number one computer-related complaint.
Will the glasses fit my face?
Most definitely! All Teddith glasses feature gender-neutral designs, constructed using high quality TR material that can accommodate for wider faces without uncomfortable pressure, as well as fitting smaller faces nice and snug.